The Intro, or Introduction, Zone, is where the prologue for the storyline happens. You can go their by typing /join newbie. Once their, walk on until you reach the bookstore. Do the quests their to get the Book of Lore. Walk farther to save the Dragon from the Princess. This is as far as the prologue currently goes. After that you will unlock the preview shop.
Shops: Newbie Shop (Temp Name), Preview Shop